Automotive Dispute Resolution
  Lewis R. Linet, Jr., Ph.D.
"An American ResolutionaryTM"
CarSpeakADR
818-772-6464
Lew@CarSpeakADR.com

Profession – Current Employer

President
CarSpeakADR - Automotive Dispute Resolution
PresidentAmerican Auto Seminars - Automotive Sales & Management Training, Expert Witness Services
PresidentDealTraXX - Automobile Dealership Management Software

Work History

Music Business – Managed and Produced Rock and Folk groups in the 1960's and 1970's including the rock group KISS.  Produced and coordinated concerts and large outdoor music festivals including The Philadelphia Folk Festival, Newport Folk Festival at Carnegie Hall, and Nassau Community College Folk Festival.  Talent coordinated TV show Philadelphia Folk Festival 1970 for PBS.

Automobile Business - Upon arriving in Los Angeles in 1978, entered the Automobile Business.  Started in Retail Sales & Management and then, in 1986, moved into Sales & Management Training and Dealership Consulting through the founding of American Auto Seminars and AmericanAutoSeminars.com.  Since then has trained literally thousands of the industry's best salespeople some of whom are now dealers.

Radio & Television - Host of The Front Page with Lew LinetKFOX & KWNK Radio, Los Angeles
Political Commentator - KCAL-TV and FOX News Network, Los Angeles

Expert Witnessing – 1995, commenced providing Auto Industry Expert Witness and Case Preparation services to attorneys in the area of Dealership Standards & Practices.  Has testified in dozens of cases at both depositions and trials.

Collegiate Instruction2004, created and began teaching the course entitled Auto Sales 101” at Los Angeles Pierce College in Woodland Hills, CA. , "Selling The Settlement" at Pepperdine University Law School Straus Institute of Dispute Resolution in Malibu, CA.

Alternative Dispute Resolution – 2008, Opened Mediation Practice specializing in Automotive Dispute Resolution through CarSpeakADR and CarSpeakADR.com.

Mediation & Negotiation Experience

A Mediator is a Settlement Salesman.  A Salesman since the age of 6, Dr. Linet has gained the skills of a master negotiator.  Through door-to-door sales as a child followed by negotiating performing artists' record, publishing and agency deals and through negotiating and managing thousands of automobile purchasing and leasing transactions, he has accumulated and created closing techniques that are used today by some of the finest negotiators in all areas of sales.  His book, The Deal or The Art Of The 4-Square is considered the bible of Automotive Negotiation and has sold in the thousands worldwide.  He has mediated hundreds of Dealership Sales, Leasing, Financing and Service Disputes.

Los Angeles Superior Court ADR Panel.

Representative Issues Handled As A Mediator

Fraud, Unfair Business Practices, 17200 Issues, Document Disclosures, Finance Reserve, Sales, Leasing & Management Procedures, Prior Rentals, Title History, Service Contracts, Purchase/Lease Flips, Spanish Contracts, Wrongful Termination, Employment Contracts, Discrimination, Payment-Packing, Regulation Z, Regulation M, AB 68, Song-Beverly, Lemon Law, Single Document, Safety Inspection, Wrongful Death, Negligent Entrustment, Sales Training, After-Market Sales, Advertising, Civil and Vehicle Codes, Product Defects, Class Actions.

Mediation Philosophy

You can't always get what you want. But, if you try sometime,
You just might find, you get what you need.” - 
Mick Jagger 1968

Throughout my thirty-two years in the Automobile Business and fifteen years as an Expert Witness in the area of Dealership Standards & Practices, I've felt that most of the cases, in which I've testified, could have, should have and would have been settled if only an Auto Industry Mediator, that is, one who knows “CarSpeak” had been employed to bring the opposing parties to settlement.

As we both know trial is, at best, risky business, fraught with more potholes than the streets of L.A. after a rain storm.  How often do you go in with a “slam-dunk” but come out with a “penalty”?  Clearly, Mediation is the best path to take whenever possible.

As I considered expanding my Witness practice into Mediation, and aware of the fierce competition, I researched all of the ADR panels I could find but could not find one single Mediator with an Auto Industry background and yet, there's so much automobile-related litigation happening.  As a car business insider, I'm able to bring, to the table, specialized information helpful in facilitating resolutions that are truly wins for all parties.

My father, who practiced law for seventy-five years, used to tell me that there are always at least two legitimate sides to every story.  Having now testified for both plaintiffs and defendants, in the words of Joni Mitchell, “I've looked at life from both sides now” and therefore bring, to Mediation, a tremendous sense of neutrality and understanding.

A great Mediator or “Settlement Salesman” has to be a great Closer that is, a master of the “Would-ja-takes”, “If-I-could-wouldjas” and the “What-ifs”.  I have closed, literally, thousands of deals and, through Dealership Management and Expert Witnessing, have encountered all of the disputes which arise in the car business. I am expert in Industry Standards & Practices and have a great understanding of relevant law.  Most importantly, I know “CarSpeak” and am able to identify the issues & interests, uncover hidden agenda, come up with creative solutions and, most importantly, save you a lot of time and money.

Alternative Dispute Resolution Training
Los Angeles County Bar Association -“Basic Mediation Training”
Los Angeles Superior Court – “Mediating the Litigated Case”
Los Angeles Superior Court – ADR Panel Orientation

Professional Licenses
City of Los Angeles Business License
California State Board of Equalization Seller's Permit

Professional Associations
American Bar Association
Los Angeles County Bar Association
Southern California Mediation Association
American Arbitration Association

Education
B.A. Economics – Ursinus College
Ph.D. Economics, Business Marketing – LaSalle University

Publications and Workshops
Breaking The Sales Barrier – Video Course – American Honda
Magic In The Box – Auto Sales Negotiation Seminar
The Deal or The Art Of The 4-Square – Book – Auto Sales Negotiation
The Complete Car Salesman - The Basics – Video Course
The Million-Dollar Walkaround – Seminar and Video Course
Auto Sales 101 – Course taught at Los Angeles Pierce College, Woodland Hills, CA
SuperStars – Master class in Auto Sales taught at various locations

Hourly Mediation Rate
$400.00 for all work and travel plus expenses

Locale
Los Angeles, CA – Nationwide 

Citizenship
United States of America